The purpose of a Retrospective to improve the quality and effectiveness by inspecting what has happened and creating action items.

Retrospectives are used as an event to conclude a Sprints in Agile communities that practice Scrum.

Elements that are inspected can depend on the type of work, however may include:

Retrospective Board

A Retrospective Board is used as a tool to facilitate and conduct a Retrospective at the end of Sprint.


With a Kanban Board, slice the Backlog items and visualise work by using cards to progress them into different columns such as To-do, Doing and Done.

What is Kanban

Kanban is a scheduling system for Lean Manufacturing introduced by Taiichi Ohno, an industrial engineer at Toyota, to improve manufacturing efficiency. The name Kanban came from the Japanese word “看板” that translates to signboard, its name originating from the cards that track production within a factory.

The Kanban Board and its benefits

The Kanban Board is now widely used by the Agile communities in the software development space, thanks to work by David Anderson defining the kanban method and work…


The Fishbone Diagram, also known as Ishikawa Diagram, Herringbone Diagram or Cause-and-Effect Diagrams, is a tool to brainstorm, find root causes and visualise the cause and effect of events that happened in a structured way.

One of the Seven Basic Tools of Quality, the Fishbone Diagram is introduced by Kaoru Ishikawa who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management.

Advantages of using the Fishbone Diagram include:

  • Quick to identify root causes that are found multiple times in…

The Backlog is an ordered list of what is needed for improvement, ordered based on size, detail and priority. It is treated as a single source of work that people would use to plan Sprints in Agile communities that practice Scrum.

Use the Backlog to plan your goals

The goals or objectives in the Backlog can be repurposed to describe a future state of a product, service, or even a person, serving as a target to plan towards.

The Backlog can be used to plan long-term goals to achieve. …


The Empathy Map is a visual tool to understand and visualise what to know about a person in 4 quadrants (Says, Thinks, Does, and Feels).

Originally created by Dave Gray, the Empathy Map has gained popularity in the UX (User Experience) and Agile communities as a collaborative tool for teams to understand users and prioritise their needs.

By using empathy to understand and share feelings of others, it is also possible to use this tool on yourself to practice self-awareness. In short, the Empathy Map is also a way for you to better understand yourself.

How to use the Empathy Map

Empathy maps provide a glance…


The Lite Agile Guide contains the elements, steps and tools that serve specific purposes to help individuals adapt the Agile mindset, adapt to change and progress through their changes and transformations.

What is Lite Agile?

Adapted from Scrum, Lite Agile is lightweight and simple framework for individuals to adopt the Agile mindset and adapt to change. As Agile is adopted by teams and organisations, people face challenges to be transparent, communicate, progress to resolve them and achieve their goals.


Disney+ launched in Singapore on 23 Feb 2021 and I decided to try it after I saw a notification on my Smart TV (LG WebOS). That notification was a solid execution and partnership with LG for launching Disney+.

Other than some registration, login and server issues I have experienced which I have reported, I still found that there are a few areas of improvement I would suggest as a UX designer who has also used Netflix and YouTube.

When to use PIN code

Every time I open the Disney+ app and select my profile, I’m required to enter a PIN code. While it does seem…


Have you ever heard of Kaizen? For some of you who might have heard of it, you might have heard it from work as Continuous Improvement. How do we apply Kaizen successfully to our lives and work?

I will be answering the following:

  • What is the essence of Kaizen
  • Hansei — the first step to practice Kaizen
  • The relatedness of Hansei to Self-Awareness

What is Kaizen


First principles may not be a term new to you if you’re a fan of Elon Musk. He has shared this thinking as the approach he uses when understanding challenges and coming up with solutions for SpaceX and Tesla.


I’ve always wanted to write about Scrum, but I didn’t know where to start as it is quite hard to share what it is without covering it in its entirety.

There’s also plenty of shares online about what Scrum is, but some are defining the framework differently, created different visuals of the framework or does not talk about it’s theory of Empiricism and its importance of transparency, inspection and adaptation.

So what I did was, I went to Scrum.org and read the official Scrum Guide.

Why I think you should read the official Scrum Guide

The Scrum Guide is the original source for whatever you need to understand about the…

Tan Thye Chuan

I am a UX Designer with a strong passion to fuse frameworks of Self-Awareness and Agility together — iamthye.com

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store